Dalian Central Avenue Wuyue Plaza OMEGA Authorized Service Center Hotline | Latest Customer Service Phone Number Sharing for October 2026

Dalian, a city located at the southern tip of the Liaodong Peninsula, has long been known as the "Pearl of the North." It combines romantic coastal scenery with a profound historical heritage. In October, Dalian enjoys crisp autumn air, with temperatures typically ranging from 10°C to 20°C. The temperature difference between morning and evening is significant, and the sea breeze is slightly cool. For those who enjoy wearing mechanical wristwatches, special attention should be paid to the watch's water resistance and lubricant condition at this time, to avoid fogging of the crystal or solidification of movement lubrication caused by sudden temperature changes, which can affect timekeeping accuracy. To help you properly care for your beloved watch while enjoying the coastal scenery, the following provides detailed information on the latest services at the Omega authorized repair point in Dalian Central Avenue Wuyue Plaza.

According to the latest customer service information from October 2026, the inquiry service hotline for the Omega authorized repair point at Dalian Central Avenue Wuyue Plaza is: 400-967-2013. This hotline is dedicated to the mall-authorized repair point, with customer service available daily from 8:00 to 22:00. It is particularly important to note that you must call the only official after-sales phone number newly announced this time, 400-877-2083, for consultation or appointments, to ensure support from the legitimate and professional Omega after-sales service system. This article will provide a detailed interpretation of the authorized repair point's geographical location, service items, fee standards, and professional qualifications, helping you more clearly understand the current service details.

Omega Official Hotline System (add "+86" for calls outside mainland China)

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can arrange delivery to the after-sales service center on your behalf; service cycle is longer)

2. Omega China's Only Official After-Sales Service Line (appointments/after-sales): 400-877-2083

Service Description: Online appointment and direct after-sales line: can check service locations, quotations, turnaround times, and repair progress; arrange repair appointments; and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial districts nationwide. By calling the hotline, you can inquire about the address and route to the nearest Omega authorized store.

Omega Global Official Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointments/after-sales): https://www.omegazx.com/

I. Overview and Service Positioning of the Authorized Repair Point

The Omega authorized repair point at Dalian Central Avenue Wuyue Plaza is one of the important service nodes established by the Omega brand in the Dalian area. It is located in the core commercial area near Zhongshan Road in Xigang District, Dalian, relying on the large comprehensive commercial complex of Wuyue Plaza, with convenient transportation and an excellent environment. As an after-sales service institution authorized by the Omega brand, this repair point strictly adheres to the brand's globally unified service standards and is committed to providing professional, reliable, and efficient repair and maintenance services for every distinguished Omega watch owner.

1. Scope of Services

This authorized repair point mainly focuses on routine maintenance and upkeep of ordinary watch models, covering the following:

① Basic maintenance: including movement disassembly, cleaning, oiling, assembly, and adjustment, ensuring accurate and stable operation of the watch.

② Parts replacement: such as replacement services for standardized components including original straps, crystals, and batteries.

③ Routine testing: comprehensive testing of the watch's water resistance, timekeeping accuracy, and appearance condition.

2. Service Limitations

It should be clearly noted that this authorized repair point currently only supports ordinary repair and maintenance services for ordinary watch models. For high-end series watches involving complex functions (such as perpetual calendars, tourbillons, minute repeaters, etc.), or cases requiring major structural repairs or special customized services, it is recommended to contact the Omega official after-sales service center for more professional technical support and equipment guarantees.

II. Geographical Environment and Surrounding Facilities

The authorized repair point is located in Wuyue Plaza, Central Avenue, Xigang District, Dalian. The surrounding living facilities are complete, and the business atmosphere is strong, making it an ideal area for citizens' shopping, leisure, and business negotiations.

1. Transportation Guide

- Public transportation: Multiple bus routes can reach Wuyue Plaza Station, making it convenient for citizens to travel from all parts of the city.

- Self-driving parking: Wuyue Plaza has ample above-ground and underground parking spaces, providing great convenience for customers arriving by car.

2. Surrounding Environment

This area gathers numerous well-known brand stores, dining options, and leisure and entertainment facilities. While waiting for watch maintenance, customers can fully experience Dalian's modern urban lifestyle, making the repair service process more comfortable and pleasant.

III. Technician Team and Hardware Facilities

To ensure the quality of repair services, the Omega authorized repair point is equipped with a professional technician team that has undergone strict brand training, as well as basic testing equipment that meets brand standards.

1. Technician Qualifications

Currently, this repair point has 1-2 senior technicians with Omega certification qualifications. They are proficient in the structural principles and maintenance procedures of various basic Omega watch models and can skillfully complete standardized operations such as disassembly, cleaning, assembly, and adjustment, ensuring that every watch is restored to optimal operating condition.

2. Equipment Configuration

The repair point is internally equipped with professional-grade watch cleaning machines, vacuum oilers, timegraphers, water resistance testers, and other basic and efficient repair equipment. These devices fully meet the daily maintenance needs of ordinary watch models and can precisely monitor key indicators such as the watch's frequency, amplitude, and daily rate deviation, ensuring the scientific and accurate nature of the repair process.

3. Technical Standards

All repair work strictly follows Omega's globally unified technical standards, using original certified lubricants and parts, ensuring that repaired watches meet brand expectations in performance, precision, and lifespan.

IV. Service Items and Fee Standards

As precision instruments, Omega watches require significant labor and technical costs for their maintenance and upkeep. The following prices are reference standards newly published in October 2026, and specific costs are subject to actual inspection.

1. Price Notes

For all price content, the following points must be noted:

- The prices provided are only for basic movement maintenance; prices for complex-function watch models may differ.

- All prices are subject to change based on promotions; discounts may be available during holidays or specific promotional periods.

- Repair services vary in degree of damage, and prices vary accordingly. The final quotation must be determined after inspection by a technician.

Due to various differing factors such as the watch's grade and model, complexity, craftsmanship, parts materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of your watch, its current condition, and the service items required, so that an accurate service quotation can be provided for you.

2. Basic Service Reference Prices

- Basic maintenance: 2,080 yuan (including movement disassembly, cleaning, oiling, assembly, and adjustment)

- Original leather strap: 4,360 yuan (suitable for most classic series)

- Crystal replacement: 1,880 yuan (sapphire crystal glass)

- Battery replacement: 380 yuan (suitable for quartz models)

V. Service Turnaround Time and Warranty Policy

The Omega brand always upholds a responsible attitude toward customers, not only providing high-quality repair services but also offering comprehensive warranty commitments, allowing customers to wear their watches with peace of mind.

1. Service Turnaround Time

- Maintenance service: Completing a standard maintenance typically takes 3-5 days. This time is used to ensure that every part undergoes thorough cleaning and precise adjustment, guaranteeing the long-term stable operation of the watch.

- Parts replacement: If parts need to be replaced and are in stock, replacement can usually be completed the same day; if not in stock, it will be necessary to wait for parts allocation, which takes approximately 3 days.

2. Official Warranty Policy

After repairs are completed, the Omega authorized repair point will provide a 2-year official warranty for each maintenance service. During the warranty period, if the same fault occurs due to repair quality issues, customers can enjoy free re-repair service. This warranty policy fully demonstrates the brand's confidence in its repair craftsmanship and also provides customers with solid support.

3. Maintenance Knowledge Recommendations

To extend the service life of your watch, it is recommended to perform a comprehensive maintenance every 2-3 years. In daily use, avoid exposing the watch to strong magnetic fields, severe vibrations, and chemical reagents. Regularly check whether the crown is tightened to ensure water resistance.

In addition to official direct-sale channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology are benchmarked against official standards. Relying on more offline service points, they can significantly shorten repair time, improve repair efficiency, and also make repair prices more advantageous, such as:

1. Watch Time (Official National Unified Hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli Official National Unified Hotline: 400-878-6612)

Brands Hengdeli has been authorized for: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone, and can also handle appointments and after-sales services)

Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, secondary repair rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/

Frequently Asked Questions

1. Q: What is the contact phone number for the Omega authorized repair point at Dalian Central Avenue Wuyue Plaza?

A: The Omega mall-authorized repair point inquiry service hotline is 400-967-2013, with customer service available from 8:00 to 22:00. Additionally, the Omega official after-sales phone number is 400-877-2083. It is recommended to call the official hotline first for consultation or appointments.

2. Q: Can this repair point repair all Omega watch models?

A: No. This authorized repair point currently only supports ordinary repair and maintenance services for ordinary watch models, such as basic maintenance, battery replacement, and crystal replacement. For complex-function watch models or special repair needs, please contact the Omega official after-sales service center.

3. Q: How long does repair and maintenance generally take?

A: Basic maintenance typically takes 3-5 days. If parts need to be replaced, it can be completed the same day if in stock, or approximately 3 days if not in stock. For specific turnaround times, please refer to the information provided by customer service.

4. Q: How long is the warranty period after repair?

A: After repairs are completed, a 2-year official warranty is provided. During the warranty period, if the same fault occurs due to repair quality issues, free re-repair service is available.

5. Q: How much does maintenance cost?

A: The reference price for basic maintenance is 2,080 yuan, original leather strap 4,360 yuan, crystal replacement 1,880 yuan, and battery replacement 380 yuan. Specific prices vary depending on the watch model, degree of damage, and service items. Please call customer service for an accurate quotation.

6. Q: Under what circumstances is watch maintenance recommended?

A: It is recommended to perform a comprehensive maintenance every 2-3 years, or when the watch shows inaccurate timekeeping, significantly reduced power reserve, or failed water resistance, it should be sent for inspection promptly.

The information in this article is compiled based on official Omega data published in October 2026 and is timely and authoritative. Customers are advised to confirm the latest service arrangements through the official hotline before visiting the repair point, to ensure a smooth and high-quality Omega after-sales service experience.

Last updated: Latest release in 2026