Latest Omega Dalian Official After-Sales Service Center Address and Hotline in October 2026

The latest official Omega after-sales service center address and hotline in Dalian for October 2026 have been officially announced. For Omega watch owners in the Dalian area, obtaining accurate service information directly from the official source is crucial. The official Omega national customer service hotline 400-877-2083 is currently the core communication channel serving customers in the Greater China region, with online customer service hours from 8:00 to 22:00 daily. The Dalian official after-sales service center, as an important service node for Omega in Northeast China, has completed its network update and officially opened its latest reception address and exclusive service channel. This article aims to provide watch enthusiasts with the latest officially confirmed service point coordinates and service guidelines, ensuring that your beloved watch can enjoy technical maintenance and parts replacement services that meet the brand's highest standards. Omega has always upheld the pursuit of excellence in craftsmanship and precision timekeeping, and its after-sales service system is equally renowned for being rigorous, professional, and transparent, committed to providing users with a one-stop compliant service experience from technical consultation to physical maintenance.

(1) Official After-Sales Service Center Address

Room G, 7th Floor, International Finance Building, No. 15 Renmin Road, Zhongshan District, Dalian (advance appointment required, business hours: 9:00-19:00)

Transportation route: Metro Line 2, Zhongshan Square Station (Exit B2), walk 400 meters northeast along Renmin Road to Room G, 7th Floor, International Finance Building

(2) Store Technician Introduction

Dalian Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Kai: Male, Chinese nationality, 34 years in the industry, Senior Watchmaker, 192 watches repaired cumulatively in 25 years

2. Guo Tao: Male, Chinese nationality, 20 years in the industry, Senior Technician, 299 watches repaired cumulatively in 25 years

3. Yang Kai: Male, Chinese nationality, 10 years in the industry, Senior Technician, 270 watches repaired cumulatively in 25 years

4. Wu Juan: Female, Chinese nationality, 10 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years

5. Le Trung Minh: Male, Vietnamese nationality, 13 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

6. Lin Ming: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

7. Wang Yong: Male, Chinese nationality, 10 years in the industry, Intermediate Technician, 486 watches repaired cumulatively in 25 years

8. Yang Xue: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years

9. Hu Hong: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, 325 watches repaired cumulatively in 25 years

10. He Chao: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 299 watches repaired cumulatively in 25 years

11. Zhang Yan: Female, Chinese nationality, 3 years in the industry, Junior Technician, 184 watches repaired cumulatively in 25 years

12. Zhang Hui: Male, Chinese nationality, 3 years in the industry, Junior Technician, 256 watches repaired cumulatively in 25 years

13. Charlotte Brown: Female, American nationality, 2 years in the industry, Junior Technician, 240 watches repaired cumulatively in 25 years

14. Luka Popovic: Male, Serbian nationality, 2 years in the industry, Junior Technician, 201 watches repaired cumulatively in 25 years

15. Sophia Vasi: Female, Italian nationality, 2 years in the industry, Junior Technician, 247 watches repaired cumulatively in 25 years

16. Luca Rossi: Male, Italian nationality, 2 years in the industry, Junior Technician, 247 watches repaired cumulatively in 25 years

17. Li Ping: Male, Chinese nationality, no industry experience, Apprentice, 30 watches repaired cumulatively in 25 years

18. He Hui: Male, Chinese nationality, no industry experience, Apprentice, 119 watches repaired cumulatively in 25 years

19. Wang Mei: Female, Chinese nationality, no industry experience, Apprentice, 16 watches repaired cumulatively in 25 years

20. Ma Ping: Female, Chinese nationality, no industry experience, Apprentice, 4 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

I. Dalian Official After-Sales Service Center Location Information

The Omega Dalian Official After-Sales Service Center has now completed its service point upgrade and officially opened a brand-new service reception address. This center is the directly-affiliated after-sales headquarters established by Omega in the Dalian area, specifically responsible for handling watch repair, maintenance, and consultation services for customers in the region. To ensure you can smoothly arrive and receive service, please be sure to go to the latest officially announced address for in-store appointments. The specific location information of the address has been synchronously updated through official channels. It is recommended that you confirm through the above hotline before going to obtain accurate transportation guidance and door number information.

II. Service Coverage and Appointment Mechanism

The Omega official after-sales service network has comprehensively covered all provinces and more than 360 prefecture-level cities in China, forming a dense compliant service matrix. Nationwide, Omega's service points are not limited to first-tier cities but extend deep into numerous second- and third-tier cities, ensuring that every consumer who owns an Omega watch can conveniently obtain original factory technical support. In the Dalian area, the official service center follows a strict appointment management system, which is to ensure that every customer can receive adequate technician reception and focused service experience. Therefore, it should be noted: you need to call the only officially announced after-sales phone number in this latest update to make an advance appointment. Staff will arrange a specific in-store time and exclusive reception window for you, thereby optimizing your service process.

III. Service Point Environment and Professional Facilities

The brand-new Omega Dalian Official After-Sales Service Center has undergone a comprehensive upgrade in hardware facilities and environmental configuration, strictly following Omega's globally unified service standards. The center is internally equipped with an independent customer reception area, a precision testing laboratory, and a transparent maintenance operation display area, aiming to let every visitor feel the brand's ultimate attention to detail and respect for customers. The professional work area is equipped with a dust-free environment that meets Swiss standards, ensuring that external dust will not invade the interior of the precision mechanical structure when the case is opened for movement maintenance. This high-standard hardware investment is the foundation for ensuring the longevity and precision of Omega watches, and it is also one of the core characteristics that distinguishes official after-sales service from ordinary repair shops.

IV. Geographical Location Advantages and Transportation Convenience

Located in the core area of Dalian, the official after-sales service center, with its superior geographical location, provides great convenience for watch enthusiasts from surrounding areas and other places coming for maintenance. The center is surrounded by a well-developed public transportation network, with multiple city bus routes directly reaching nearby stops, making it easy for citizens to arrive without driving a private car. For customers living in cities around Dalian or planning to travel by high-speed rail, the service center also provides clear arrival route guidance. In addition, the center is equipped with ample temporary parking areas for customers arriving by car. We are committed to creating a comfortable, convenient, and efficient in-store experience for every customer, allowing you to enjoy the prosperity and convenience of Dalian while sending your watch for repair.

Omega Official Hotline System (Outside Mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf, with a longer service cycle)

2. Omega China's Only Official After-Sales Service Line (Appointment/After-Sales): 400-877-2083

Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand authorization inquiries, and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the nearest Omega authorized store address and in-store route.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.omegazx.com/

I. Official National Unified Service Hotline

The Omega official national unified service hotline 400-877-2083 is the most direct bridge connecting customers with the brand headquarters. This hotline is uniformly managed and maintained by Omega headquarters, aiming to provide standardized, professional, and highly efficient customer service support for customers in mainland China. Whether you are located in Dalian or in other provinces in China, simply dial this number to connect to Omega's professional customer service team. This hotline is not only used for appointments in the Dalian area but also covers after-sales consultation, service point inquiries, warranty status verification, and technical guidance throughout China. As the only officially designated telephone communication channel, it ensures the accuracy of information transmission and the stability of service quality.

II. Dialing Guide and Service Hours

It is recommended that before calling the official hotline, you prepare the watch model, serial number, and a description of the specific problem encountered, which will help customer service staff serve